518-638-2020

Fully Managed & Co-Managed IT Services

Whether you need someone to run your IT day to day or want extra hands for your in-house team, ADKtechs brings friendly, practical support that keeps your systems moving. We focus on proactive management, clear communication, and solutions that match your goals—not cookie-cutter fixes. Real people, solving real problems, so you can spend less time worrying about technology and more time running your business.

Why the right IT support matters

When technology gets in the way, the business feels it fast.

Less Downtime, Fewer Disruptions

Unplanned outages and repeat issues can slow down your team and frustrate customers. A proactive support model helps catch problems early and keep your business on track.

Better Security Habits

Cyber risk is part of doing business now. Strong managed support helps you stay more organized, more protected, and better prepared for common threats.

Predictable Support

Instead of chasing issues one by one, you get a steadier approach to maintenance, planning, and help desk support that makes IT easier to budget for and easier to trust.

A Partner Who Understands the Long Game

Your technology should support where your business is headed, not just where it is today. Managed and co-managed services help connect daily support with smarter planning.

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How ADKtechs supports your team

Flexible service that can fully handle IT or work alongside your staff.

Fully Managed Support

If you want ADKtechs to take ownership of more of your IT environment, we provide hands-on management designed to reduce stress, simplify support, and keep things running more smoothly.

Co-managed Support

If you already have an internal IT person or team, we can fill gaps, share the workload, and give your staff another set of capable hands without stepping on toes.

Plain-English Communication

We keep things clear and conversational, so you know what is happening, why it matters, and what comes next without getting buried in jargon.

Proactive Guidance

From planning and support to security-minded recommendations, we help you move from reacting to problems to making smarter technology decisions.

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What Our Clients Say

★★★★★

Adirondack Technical Solutions and the level of service and expertise...

Adirondack Technical Solutions and the level of service and expertise they provide is outstanding. Their team is knowledgeable, responsive, and proactive — they don’t just fix problems, they help prevent them before they start.

From day one, they took the time to understand business needs and tailored their solutions to fit perfectly. Whether it’s day-to-day IT support, network security, or strategic planning, they’ve consistently delivered high-quality results. Communication is always clear, and their response times are exceptional.

Thanks to ADKtechs, systems are more secure, our downtime has been reduced to nearly zero, and our team can focus on what we do best without worrying about technology issues. I highly recommend them to any organization looking for a reliable, professional, and forward-thinking IT partner.

ADKtechs has been our (Coalesce MedCom) full-service IT partner for...

ADKtechs has been our (Coalesce MedCom) full-service IT partner for several years. Providing comprehensive support across all aspects of our technology needs. From help desk services and cybersecurity to infrastructure management and email support, they handle it all seamlessly. Their team is integral to keeping our business on the cutting edge, ensuring we remain secure, proactive, and ahead of the competition. They consistently bring forward new ideas and technologies that help us stay agile in a rapidly evolving landscape.

We've been working with this IT company for all our...

We’ve been working with this IT company for all our computer support, cyber security, and phone systems — and they’ve been nothing short of excellent. The team is not only highly skilled and knowledgeable, but also friendly and easy to work with. Their response time is quick, and they consistently follow through until every issue is fully resolved. It’s a great feeling to have reliable experts we can count on. Highly recommend!

Very professional and got my email hooked up instantly..

Very professional and got my email hooked up instantly..

Very knowledgeable and reliable.

Very knowledgeable and reliable.

positive & fun work environment

PROS: The best time-off policy I have ever seen. Great work environment with a positive attitude and family feel. Great space to learn and grow you technical knowledge base. Out of the box thinking and resolutions for any and all technical aspects CONS: I currently have no cons for this company. CEO is very open to ideas to consistently make an issues that may come up better and encourages employees to raise questions and concerns for a

Great tight knit company with family feel

PROS: Everyone here is hard working, great personality, and care about each other. They have benefits like 2 weeks PTO right away, employee bonding events, even a 5 year employment paid vacation! I loved everyone I worked with, but you definitely will be working. CONS: You likely will be subject to some long hours. The benefits at the time of my employment pertaining to health care were lack luster but I heard they were looking to improve. ADVICE: Keep your workforce happy and continue showering them with positive feedback.

They are experts at finding the problem quickly and addressing...

They are experts at finding the problem quickly and addressing it! They are so good at what they do, I don’t talk with them very often!

I highly recommend ADK Techs. They are experts in their...

I highly recommend ADK Techs. They are experts in their field, extremely professional, and act quickly to any request. Exactly what you want in a cyber security and IT service company.

Excellent place to work

PROS: Opportunities for career growth on both the service and sales side of the company. On site and off site training is provided and encouraged. CEO actively promotes a family friendly work culture and is responsive to suggestions from employees. CONS: No retirement plan offered at this time- possibility of one being offered in the future. ADVICE: Make sure that communication continues to be proactive rather than reactive. Clearly define expectations and provide changes in writing.

Adirondack Technical Solutions

PROS: Receive a lot experience with a number of different technologies, friendly work environment, opportunity for growth CONS: Salaried, on call, recently implemented OT, health insurance ADVICE: Increased benefits, pay for being on call whether you receive a call or not

It helps so much everyone should go there it is...

It helps so much everyone should go there it is awesome

Frequently asked questions

What is the difference between fully managed and co-managed IT services?

Fully managed IT means ADKtechs handles more of your day-to-day technology support and planning. Co-managed IT means we work alongside your internal team, helping with specific tasks, overflow, strategy, or specialized support.

Is co-managed IT a good fit for smaller teams?

Yes. Co-managed services can be a strong fit when a business has some internal IT capacity but still needs extra support, broader coverage, or more consistent planning.

Can fully managed IT help reduce repeat issues?

It can. A proactive approach is designed to address root causes, improve maintenance, and lower the chance of the same problems showing up again and again.

Do you offer support beyond normal business hours?

ADKtechs provides business-hour support and emergency support around the clock, so you have help when urgent issues come up.

Will your team explain things in plain language?

Yes. We keep communication practical and easy to understand, so you can make confident decisions without needing to be an IT expert.

Can you work with businesses outside your local area?

Yes. ADKtechs works with organizations across the Northeast and can also work with businesses outside the listed regions when the fit is right.

Ready for steadier IT support?

Talk with ADKtechs about fully managed or co-managed IT services that fit your team, your budget, and the way you do business.